Dales Cycles Workshop

Privacy & Cookie Policy


Information We May Collect About You

  • Your Contact Details: We store your Name (Title, Forename & Surname) and a contact email address in order to be able to send you updates relating to your workshop repairs. This data is not shared with 3rd parties and you will only receive promotional materials from us if you have opted in to do so from the "My Account" section.
  • Your Home Address: When you register for an account with us, you are providing us with your House Number and your Postcode. This allows us to find your account on our systems and assign you an account number. Once your account has been located and approved, we discard your house number as this data is no longer needed. Your postal code is kept on our systems as a data field required for logging in at a future time.
  • Contacting Us: If you contact us, we may keep a record of that correspondence or call for future reference.
  • Browser/Network Information: We may collect and store details of your visits to the Site including, but not limited to: click-stream data, HTTP protocol elements, search terms, HTTP cookies, traffic data, location data, weblogs, IP addresses, approximate locations and other communication data. This information is collected to ensure customers have the best experience when using our site as well as a security protocol to prevent attacks on the server, keeping your data secure.


  • Session Cookie (1): This type of cookie allows websites to link the actions of a user during a browser session so that the website is able to store certain information whilst the user is browsing the site.
  • Session Cookie (2): For managing your current visit Third party cookies - these are cookies that are not set by Dales Cycles but are instead set by a third party.

  • Google Analytics: "_ga _gat _gid". These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come from and the pages they have visited. Click here for an overview of privacy at Google.. To opt out of being tracked by Google Analytics across all websites, visit Opting Out of Google Analytic Tracking.
  • Promos: When running promotions, we will store a small cookie on your computer to indicate if you have seen the pop up message before. We do this in order to prevent you seeing the same promotion over and over again.
  • Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit All about Cookies.

Where & How We Store Your Personal Data

Uses Made of The Data & Information

  • To allow us to contact you through our e-newsletter or other forms of communication (If you have opted-in to receive this)
  • In relation to repairs which you have scheduled
  • In relation to competitions or prize draws
  • To advise you of our products generally (If you have opted-in to receive this)
  • To process your entry to our competitions and prize draws and to fulfill our obligation under the competition and prize draw terms and conditions; where you win one of our competitions or prize draws, use of your name and likeness in Dales Cycles promotional activities and material
  • For the purpose of advertising or marketing our business, our good and services and promoting our public relations in connection with our business, goods and services (If you have opted-in to receive this)
  • To carry out analysis of repairs processed through the Site and specific services which have been frequently viewed on the Site for marketing and business development purposes

Disclosure Of Your Information

Your Rights

Access To Information

Changes To Our Privacy And Cookie Policy

Dales Cycles Workshop

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Opening Hours
Mon    10am  to 6pm
Tues    10am  to 6pm
Wed    10am  to 6pm
Thur    10am  to 6pm
Fri        10am  to 6pm
Sat       10am  to 6pm
Sun      11am to 4pm

Dales Cycles Ltd
150 Dobbies Loan
Glasgow, G4 0JE